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Documents Uncover Reported Warning Signs Ahead of Health Exchange Launch

Updated: Thursday, January 16 2014, 10:15 AM EST

While the state considers going after the contractor tapped to create the state's health exchange website, FOX45 uncovered documents which indicate that the O'Malley administration knew well before October 1 that the Maryland's Health Exchange Website was plagued with problems.

The only one who didn't seem to know - according to his own people - was the Lieutenant Governor.

The monthly reports show a clear timeline of red flags. Issues began to be identified in October 2012 when the state hired Berrydunn, an independent firm to monitor the progress of the website and “identify weaknesses.”

As described by health secretary Joshua Sharfstein there were monthly meetings which Berrydunn, state health officials and IT vendors all attended. The only one missing, according to his own staff, was Lieutenant Governor Anthony Brown.

Berrydunn identified 13 critical issues one month ranging from overall security to a lack of focus by the executive leadership.

One report stated "very little room for error" if Maryland expected to meet its October 1 deadline. By May Berrydunn saw relationships between contractors were falling apart and by September; full red flags. At that point the firm began warning that the stakeholders that they should only attempt a "limited launch."

Maryland's Health Secretary told lawmakers on Tuesday that the warnings were ignored.

Documents Uncover Reported Warning Signs Ahead of Health Exchange Launch


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