text size

FTC Investigating Cell Phone 'Cramming'

Updated: Friday, August 2 2013, 09:24 PM EDT
If you're not paying close attention to your cell phone bill, you may be getting ripped off and not even know it. Now, the Federal Trade Commission is cracking down on hidden charges known as 'cramming.'

Victims of the scheme, like Christie Hicks, say the extra charges were buried in their bill and undetected for months.

"One month of it being a little higher and we didn't think anything of it and it wasn't until three months of it being consistently higher that we finally looked into it and discovered we had been cramming victims," Hicks said.

Consumers can pay for services by having it tacked onto their cell phone bills. For example, in the days following Hurricane Katrina, text donations were billed to cell phone user with their permission.

But over the years, some companies have taken advantage of the feature.

"Malicious software that's downloaded on your phone after you download a app and that gets your phone number and somehow your signed up for some kind of service," said

Once they get your number, they cram on the fees under generic titles like 'subscription charges.'

Hicks believes she was crammed by Wise Media, which is now at the center of a federal lawsuit. It's the first company the FTC has gone after and they say it's just the tip of the iceberg.

Meanwhile, Wise Media denies cramming customers and says the fees were for subscriptions services and anyone who requested a refund received one.FTC Investigating Cell Phone 'Cramming'


Advertise with us!

Related Stories

Top Stories

  [ - ] Video Stories Only  [ - ] Text Stories Only  [ + ] Show All
 
Advertise with us!

Morning News Links:

Monday

Hometown Hotspot Homerun for Recovery Click here.

WWE Wrestling. Click here.

ROAR.for Autism. Click here.

March for the Animals. Click here.

Spring Nail Trends contact Chelsea@dumbblondebeautystudio.com

Tuesday

Get Fit with Fox. Click here.

Hometown Hotspot. Click here.

Build a Hazard Kit. Click here.

FashionEASTa 2014. Click here.

Wednesday

Hometown Hotspot. Spa Week here.

Healthy Kids Day. Click here.

On the Set Fundraiser. Click here.

Friday

Hometown Hotspot  Baltimore Sneaker Show. Click here for more.

Funny Friday: Click here.

Easter Brunch. Click here.

Glam and Go. Click here.

Color Run. Click here.

Sunday

A new book tackles the history of the B&O Railroad.

Walk a Mile In Her Shoes.

Learn the proper way to frame a photgraph.

Heal a Diva Day promotes maintaing balance in your life.

Commonly missed signs of stroke.

Miss Shirley's is serving Easter brunch.