Bridal store closure causes strife for local brides
GLEN BURNIE, Md. (WBFF) -- Thousands of brides and bridesmaids are in limbo, panicked about dress orders they placed with Alfred Angelo Bridal.
Stores across the country, including here in Maryland, are now closed.
As of Friday afternoon, the company had yet to put out a formal statement or contact customers.
There was no mention of the changes on its website either.
Concerned brides came one after the other to the Glen Burnie Alfred Angelo store off Ritchie Highway Friday.
They were met with shopping bag taped to the doors and a sign that said store closed.
The sign directed customers to email a Florida law firm at firstname.lastname@example.org.
"I've been up here for about 30 minutes," says John Falcon.
He got an employee inside the store to speak with him through the locked door.
"She told me if you purchased a dress it would be mailed to your house. I'm not sure how honest that is," he says.
His wedding's in October. His fiancé’s dress is paid for and was supposed to arrive in August.
"If it doesn't show up, it's going to be pretty much too late to do anything else," he says.
"I've cried all night," says Shalanda Lyons. She doesn't know if her four bridesmaids dresses will arrive. "If they aren't coming, are we doing to be reimbursed?"
She's called and emailed the company, but hasn't heard back.
A sales associate told her Thursday two of the four dresses would be mailed.
"I can't just have two. I need all of them so that I can move forward."
"My wedding is in three months and I need to make an informed decision very soon."
Brides across Maryland and the rest of the country are finding themselves in similar situations.
"Overwhelmed, afraid, duped," says Lyons. "I don't want to have to ask people to spend more money and I definitely don't have the money to spend, but they can't walk down in jeans."
Independent bridal stores are also left in the dark with all of this.
Yong and Hyi Lim own Brides and Grooms Boutique in Pikesville.
"We've put away a lot of dresses," Yong says pointing to a rack of Alfred Angelo bridesmaids dresses.
The Lims heard from customers, not the company, that Alfred Angelo was closing.
"We tried to talk to them. They did not answer," says Hyi. The couple has called all week without getting any answers.
"Their company, they didn't even have the courtesy to call to let us know. Nothing," says Yong.
They have two stores. One in Maryland and another in Delaware. Between the two about 100 customers are affected.
"We have 80 to 100 dresses to refund. That's hard. Hopefully they find a different dress," says Yong.
Some weddings are in just a few months.
The Lims say Alfred Angelo was still taking special orders and still selling them samples.
They're out thousands of dollars and scrambling to make sure bridal parties have dresses.
They say they wish Alfred Angelo had done the same.
"We called our customers," Yong says. "And told them you know you better hurry up and come get another dress. We call customers."